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The primary mission of iPod Sick Bay is to help keep as many iPods running as possible, on a cost effective basis so an iPod that merely needs surgery to extend its life finds itself in the hands os
skilled an knowledgeable surgeon.
I want to make sure all potentially useful iPods don't find themselves in a landfill or traded-in to Apple (so they can be trash compacted) sooner than they need to, and I don't want one extra iPod
over-manufactured as 'replacement' when an 'organ transplant' (LCD, drive, battery) will solve the problem for some time to come.
Read more about
me...
Hours of Business(all days of the week)
I am here at iPod Sick Bay World Headquarters ;) almost all hours
Every Day of the Week
and am generally happy to help anyone
from 8am to about 8pm.
I need you to call first (1-877-476-3776 or 707-544-4400) before stopping by just to make sure that I'm not at the post shipping iPods back to people or out running or at the gym. Those are about the only reasons I wouldn't be here.
If you are in the area and want your iPod/Digital Camera/Cell Phone/Gaming Systems fixed and I'm not available you are free to use my "Emergency Patient Admittance System". There are padded mailers and work forms at the front gate of the Ipod Sick Bay. You can put your device in a mailer, put your
name and phone number on the work form, seal it and drop it in the Postal Mail Drop on the left.
I will call you to discuss you device, its problem and it's solution.
If you are distant... I have people send me their iPods from as far away as Scotland, Korea, Brazil, London/Britain, Canada and *all over* the US.
Here is the degree of intensity I exhibit at my work
http://www.ipodsickbay.com/recent_fixes_13.shtml
It should take 5 stamps on a padded envelope or a plastic bubble mailer to get it from there to here with a total "out of your hand and back into your hand again" experience of 4 maybe 5 days depending on where a Sunday falls.
If you want it sent back to you using Priority Mail add $5.
If you want your iPod sent back using Priority Mail and Insured add $11
BE CERTAIN TO INCLUDE, your name, address, phone number and email address
Send it along with a check for $40 (or you can PayPal in the funds once it arrives) to the address below.
If there is an unexpected discovery and somehow additional parts are required, I'll contact you by email and we will decide together if it's cost effective.
If you move forward with the repair you can PayPal in the money for the parts, I'll know more once it's "in the operating theatre".
Frank Walburg
2145 Service Court
Santa Rosa, CA 95403-3139
More on my fees is here. The $40 labor fee always includes return shipping (except international where it's $15 more and they are sent back Global; Priority Air) and you get a refund of $20 if somehow I can't or it's impractical to do the repair.
http://www.ipodsickbay.com/fee_structure.shtml
More on methods of payment is here:
http://www.ipodsickbay.com/payments.shtml
These are comments people have sent me after they received their iPod back fixed.
http://www.ipodsickbay.com/comments.shtml
And as you know, I am always available by phone (1-877-iPod-Pro) or email when you need me.
frank
I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-iPod-Pro (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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