iPod Sickbay - where all iPods are repaired.
 
Add a folder to your iTunes Library - Macintosh User
Check for Protected Files
The Process
Arrange a repair
Send me an iAmbulance!
Pricing
How to Make Payment
What happens when you get my iPod?
Call toll free!!      1-877-iPod-Pro
About My Work
My Most Common iPod Repairs:
   Broken iPod LCD Screen
   Video, Nano iPod Screen Repair
   Battery Replacement for all iPod models
   Click Wheel Replacement
   Logic Board Replacement
   iPods Dropped in Water, Hot Tub & Pool
   iPods put through the washing machine
   Sound on Only One side of ear buds
   I actually Fix Customer 'Repairs'
   Fix the "folder/exclamation" error
   Click Wheel Problems
   Replace my hard disk


Click here to see repairs I've done for people recently... from all over the world

Customer Comments on my work
My Most Complex Patient *Ever*

    Predictions about iPhone2
    and Apple Stock
    written November 4th 2007
Ads I run on Craigslist
   iPod left in the rain? or Fire?
   1 HR iPod screen replacement
Other Services & Info
New Announcements & News
Opinions on some iPod models
How to Select a Used iPod
Opinions on the Microsoft Zune
How To's and Tips
How to Reset Your iPod
Choosing an iPod Format
Format Mac iPod for PC
Copy iTunes Libraries
Add a folder to iTunes Library - Macintosh User
Add a folder to iTunes Library - PC User
How to Rip iPod Movies
Check for Protected Files
Now we need to make sure we don't have any protected files in the add_to_library folder. we will do this using the find file technique I outlined in the "copy your friends iTunes Library" page. Protected files are ones that your friend has actually spent money for on iTunes. These protected files will not play unless you authenticate your computer with their email address and password. It's too complex to want to do so let's get rid of them NOW.

Press the "apple" key (to the left of the space bar) and then the "F" key. It will bring up FindFile and it will look like this:



Let's modify the search parameters so we can find protected files on your ipod. Pull down the "Search in" and change it from everywhere to "Specific Places". This will bring a checkboxed locator that looks like this.



Check the box to the left of your ipod and make sure no others are checked.

Go to the "search for" pull down "Names" and change it to "Extension". In the blank box to the right of "is" type in "m4p" (for mpg4 protected). It wil look like this.



now click the "Search" button.

It will bring back a result set. In this case I had one protected file and it found it. Notice the path to the file at the bottom of the search result window.



Select those files in the list with a click and drag them to the desktop trash can. From the Finder menu pull down to "Empty Trash". It will delete the file from your iPod. Even though you will still see it listed in the result screen, there is no path to the file in the lower window showing its been deleted.

Close the search result window and close the Find File window. Also shrink, using the yellow dot the iPod contents window with the 'add_to_library' folder into the dock. we know its there now.

Good we are now ready to add all of their music and video files to your iTunes Library.

Overview
Setting 'Robust' Preferences
Change Import Options
Check for Protected Files
Add Their File to Your iTunes Library
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I'm in Sonoma County... Northern California wine country.

If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an email just to make sure I have on hand whatever parts your repair will require.

Call or email me with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-iPod-Pro (1 - 877 - 476-3776)

Send the device to:
    Frank Walburg
    2145 Service Court
    Santa Rosa, Ca 95403-3139
Methods of payment




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