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The Process
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Arrange a repair |
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Send me an iAmbulance! |
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Pricing |
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How to Make Payment |
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What happens when you get my iPod? |
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About My Work
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My Most Common iPod Repairs:
Broken iPod LCD Screen
Video, Nano iPod Screen Repair
Battery Replacement for all iPod models
Click Wheel Replacement
Logic Board Replacement
iPods Dropped in Water, Hot Tub & Pool
iPods put through the washing machine
Sound on Only One side of ear buds
I actually Fix Customer 'Repairs'
Fix the "folder/exclamation" error
Click Wheel Problems
Replace my hard disk
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Click here to see repairs I've done for people recently... from all over the world
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Sam in Santa Cruz, Suzanne in San Jose, Mike in Santa Rosa,
Clarita Marquez in Vallejo, Martha J in Santa Rosa,
Dave in Merced, Stuart in Windsor, Peter in Berkeley,
Lily in Menlo Park, Betti Fine in Cloverdale,
Scout in St Helena, Bob in Livermore,
Crystal in Bethesda Maryland, Julie in Novato, Josie in Sayville New York
Margo Sunderland in Westlaco Texas, Lynette Yoder in Arthur Illinois, Myla in San Francisco
Oscar in San Jose Calif, Tim in Visalia Calif, Patrick in San Francisco, Marina Nazarova in Foster City California
Conor H in Guilderland, New York Wayne Gual in San Diego, California Austin C lives in Columbus, Missouri
Craig Barranti lives in San Mateo California, James Baraja from Seymour, Connecticut Tammy Howell lives in Mansfield, Ohio
Dennis Azevedo from Olympia, Washington Rick Kalika from Morrimark, New Hampshire Jim Pearce from Hacienda Heights, California Amkar in Oakland, Calif
Gene Austin of Orange, California Natalie Miles from Haw River, North Carolina Trevor Wiltgen from Las Vegas, Nevada
Jason Rockhill in Nashville, Tennessee
John Medieros of Bakersfield California Rudy Carrasco of Pasadena California, Tamika Norman from Laveen, Arizona
Daniel Welch of Killeen Texas, Dave Witkowski of Oakton, Virginia Maureen Barrett of Medfield Massachusetts
Jack Derosa in Vallejo, California, Tonya Robinson in Philadelphia, Pennsylvania
Bridgete Hockney of Jacksonville Florida Chris Kaminsky of Glenview Illinois Cathy McKeon from Ukiah California
Tom Olivieri in La Palma California Jim Sherrin in La Palma California Betty Bynum from Cedarcrest, New Mexico
Mark Falls in Santa Rosa, California Alex Cortagena of Santa Rosa California Tim Leonard from Saint Helena California
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Customer Comments on my work
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My Most Complex
Patient *Ever* |
Ads I run on Craigslist
iPod left in the rain? or Fire?
1 HR iPod screen replacement
Nano 3rd Gen LCD replacement
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Other Services & Info
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Announcements & News |
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Opinions on some iPod models |
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How to Select a Used iPod |
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Which Docking Station to buy??? |
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What car adapter should I get??? |
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Opinions on the Microsoft Zune |
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How To's and Tips
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How to Reset Your iPod |
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Choosing an iPod Format
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Format Mac iPod for PC
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Copy iTunes Libraries
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Add a folder to iTunes Library - Macintosh User
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Add a folder to iTunes Library - PC User
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How to Rip iPod Movies
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These are a few my recent iPod repair experiences.
Tom Olivieri who works for British Petroleum in La Palma California

reached me by phone after finding my web site. He had performed an internet search to find someone that might help with an iPod "dropped in water".
The iPod is his daughter Kristin's and as I recall the device went through the washing machine. Initially after getting it out of the washing "it worked"
as many iPods do when they first come out of the water hazard.
Not too long after they will either stop working altogether because they get a build up of lead oxide corrosion which destroys the logic board or components
(LCD/Hard Drive) *or* they stop working because the "smart circuit" that is part of the battery gets affected by corrosion.
When the battery circuit gets affected the result is a battery that will not hold a charge and has to be replaced. In most water immersion cases the battery
should be replaced without question anyway.
Kristin had a perfect battery failure in her Nano 2nd Gen but it wasn't obvious for another two weeks while she held out hope.
Finally Tom got a hold of me again and said he was sending it to get the battery replaced.
The battery in the Nano 2nd Gen is $15 and the labor in this case is more than typical at $55 because it is a long tedious solder job , so the total was $70.
Works perfectly now, all her music is intact.
Fixed - Total cost..$70.
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Jim Sherrin works with Tom Olivieri at BP in La Palma California

and has an iPod Mini. His battery needed replacing and he sent it up from La Palma in Southern California.
The battery was $10 and the labor was $40.
It works like new.
Fixed - Total cost $50.
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Betty Bynum from Cedarcrest, New Mexico

called because she saw I was an
water immersion expert related to iPods.
She sent in her iPod with a few requests. She wanted me to hopefully
take care of the water damage to it. She also wanted me to extract the
song and photos from it and then re-format her video iPod from a Windows
FAT32 format to the MAC HFS format and then put all her songs and photos
on it.
She thought the problem was oxide corrosion realted to
headphone/hold-lock switch because she got no audio from her earbuds but
did through the docking port connection.
In fact the problem was corrosion on the logic which had knocked out the
headphone output amplifiers.
The logic board is $100 and a needed replacement battery was $23 and
then the labor/return shipping at $40 bought the potential total to
$163. We both thought that might be more than she had in mind and agreed
to have do the data extraction, format the drive, move the files over to
the drive and send the iPod using it as a transport vehicle to recover
all the songs and photos she had on it but hadn't backed up before her
computer failed.
Total cost for here data extraction, parking the files and sending the
iPod back with exact instructions to add them permenently to her iTunes
Library... $40
Fixed - Total cost..$40.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-iPod-Pro (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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