This process will not affect the files (music, video, photos) you have on your iPod. They will not be lost by resetting your
iPod.
iPods are hand held computers.
There are more than a few reasons why they may 'freeze' and stop running. If
you're a Windows user, you're familiar with the problem. If you're a
Mac user, the reason you never see a frozen screen is... the Mac operating system, OSX is Unix Operating System
and a much better operating system than Windows can be on its best day.
In the future iPods will run using OSX also.
Sometimes an iPod will stop running or the click wheel may not work.
Apple has built into an iPod a "hard Reset" function using two of the
push buttons on the scroll wheel.
To Hard Reset your iPod press the center "Select" button *and* the upper
"Menu" button down together at the same time.
They have to both be pressed at the same moment and held down together for
7 seconds.
Once you've done this correctly, the screen will go dark, then then you'll
see a White Apple logo appear on a Black screen, which will turn into a
Black Apple logo on a white screen.
Then a few moments later the Apple will disappear and you will get your
color menu back on the screen.
Your iPod will now work correctly. Use your scroll wheel to navigate
back to the song or video you had been playing.
This technique works to reset every iPod made and sold since 2003. It will
work for yours unless there is something really, really wrong with it.... in which case call me to schedule a repair.
I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-iPod-Pro (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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